Frequently asked questions

General questions

Where do the ski courses take place?

All courses take place in the SONNENHANG- WETTERSTEINBAHNEN ski area: www.wetterstein-bahnen.at
When the lifts are not in operation, we switch to the Ehrwalder Almbahn ski area: www.almbahn.at

When do the ski school courses start and how long does a course last?

Group courses are offered from Sunday to Friday. Only private courses take place on Saturday, no group courses. The usual course times are: 9:40 am to 11:40 am and from 2:00 pm to 4:00 pm. The intensive lunchtime course (group course) takes place from 12:10 – 13:55.
Please arrive at the assembly point at 9:30 or 12:00 or 13:50 on Sunday so that we can start on time.

Is there also a course on Saturday?

There are no group courses on Saturdays.
Private courses are available at any time on request, including Saturdays.

Is it possible to join a course every day?

Yes, you can start the courses every day from Sunday to Friday.

Please note: on Friday afternoon, the weekly final ski race including prize-giving ceremony takes place from 14:00 – 15:45 as part of the ski course.

Is it possible to join a course every day?

Yes, you can start your course every day from Sunday to Friday. Please note: on Friday afternoon, the weekly final ski race including prize-giving ceremony takes place from 14:00 – 15:45 as part of the ski course.

Is there also the possibility of supervision during the lunch break?

Lunchtime supervision including food and drinks takes place in the Confetti Alm from 11:40 – 14:00. The price is € 25,- per child.

Where do the courses start and end?

All courses start and end at the meeting point at the Confetti Alm.

When does the final race take place and when is the award ceremony?

The ski race takes place every Friday (afternoon), meeting point and start number distribution is at the assembly points of the respective group in the assembly area. The start is at 14:00, the prize-giving ceremony takes place afterwards from 15:45 to 16:00 in the Kinderland at the Confetti-Alm. Each child will receive a certificate and a medal. All children who have booked the ski course on Friday from 14:00 – 16:00 are automatically registered.
We do not charge an additional change fee for late bookings for the Friday afternoon course including ski race.

From what age can children take part in the ski course?

Children can take part in our “snow horse class” from the age of 4 (in exceptional cases from the age of 3).
Children up to the age of 16 are considered teenagers. Private courses can be booked for children from the age of 2.

How many children are in a group?

There is usually a maximum of 8 – 10 children. Overbooking can occur at short notice during peak times.

How big does a group have to be for it to come about?

A group is formed with at least 3 children. If there are fewer than 3 children, the group can be merged or the course time can be reduced by half.

Do children need a lift pass?

As long as they are in the children’s park by the magic carpets No. Children aged 6 and over need a lift ticket for the lifts. Lift tickets can also be purchased at the ski school office.

Can parents watch the lessons?

Yes, of course. It is a good idea for parents to watch from an appropriate distance so as not to disturb the lessons.

Do children need a helmet?

A helmet is highly recommended. When renting equipment, children receive a helmet free of charge
.

What equipment does the ski school recommend?

Clothing should be appropriate for the weather, weatherproof and warm. The length of the skis should reach up to the shoulders for beginners and up to the tip of the nose for
advanced skiers. Poles are only required in the ski school from the RODEO course class upwards. Ski boots should be as comfortable as possible! (You will receive the necessary assistance and advice at the ski rental shop). Don’t forget sun protection and sunglasses. Special ski goggles are required in snowfall and rain.

What languages do our ski instructors speak?

Lessons are generally held in German or English. Other languages such as Dutch, French etc. are possible on request, but can never be guaranteed.

Am I insured at the ski school?

Only insofar as the ski school is liable, yes.
You must take care of your own personal protection against accidents etc.!

Are there always places available in group courses?

We have a limited number of places available. To be on the safe side, we recommend booking via our online store, or for special questions such as group bookings you can send us an e-mail. In the high season such as Christmas or Carnival we recommend booking in the summer. (The last few years we were already fully booked in mid-September). For bookings at short notice, please drop by the ski school office.

Is it necessary to book the group courses in advance?

Group courses can either be booked directly on site in our ski school office or you can use the online booking.

Do the booked ski course days have to follow each other?

ach ticket is provided with the booked date, these days always follow each other. It happens again and again that guests occasionally cancel their children during the week.
Some only half days, others the whole day. There is no discount for this.

Is it possible to make additional bookings? Does it make a difference to the price whether I rebook by the day or book a 6-day course immediately?

It is cheaper to make a commitment at the time of the initial booking.
For changes to the booking (subsequent bookings/rebookings) we charge € 15.00 each (if possible).

Is there a difference in price if I book online or on site?

The prices are always the same, regardless of whether you book online or on site.

What is the taster day?

The taster day is a normal snow horse group lesson for 2 or 4 hours, in which the children can try out and see if they like the course. If it doesn’t work out, you can cancel the course free of charge within 30 minutes of the start of the course at our ski school office. (Not with the ski instructor!).

How long can I cancel a booked ski/snowboard course in advance?

For bookings that have already been made, the following cancellation conditions apply, exclusively in written form:

  • 21 days before arrival/free of charge
  • 20 days before arrival/50 % cancellation fee
  • 10 days before arrival/100% cancellation fee

Cancellations please only by e-mail to skischule@sport-leitner.at

How big does a group have to be for it to come about?

A group is formed with at least 3 children. If there are fewer than 3 children, the group can be merged or the course time can be reduced by half.

Is ski rental equipment included in the course price?

No. Rental equipment is available from the ski rental shop, where you will receive the best advice. Children up to the age of 10 receive the
same equipment that parents rent free of charge! (The same equipment is free for children per adult).

Grouping

Which group should I book for my child?

See group descriptions on our homepage, or in the ski school folder on page 2+3.

Is it bad if I have specified or booked the wrong group/ wrong ability?

No. The groups will be checked on the first day of the course and regrouped if necessary.

What happens if my child is better than the group?

As soon as the level of an individual becomes better or worse than the whole group, you can change to a correspondingly better
or lower group after consultation with the ski instructor. You do not need a new ticket for the change. The change is made with the same ticket

Is it possible for our children to attend a course together?

The grouping is primarily based on the children’s riding ability, language and age. If your children or their friends have roughly the same level, it is no problem at all for them to be placed in a group together. However, we would ask you to make this request to the office before the course starts. If the children do not have the same level but would still like to ride together in a group, the child with the higher level would have to take the weaker child into consideration and ride in the weaker group
.

Private courses

How early do we need to book a private instructor?

The earlier the better! During vacation periods, we would definitely recommend booking private lessons in advance via our website.
Of course, it is also possible to book at short notice at our local office, subject to availability.

Do the private tariffs always apply to one person?

The private rates quoted are always valid for 1-2 persons. We charge a surcharge for additional persons. See current price list.

Are there also courses for children aged 2?

Under 3 year olds have the option of booking a private course. Group courses are not possible for children under the age of 3.

In which languages are the courses offered?

Lessons are generally held in German or English. Other languages such as Dutch, French etc. are available on request, but can never be guaranteed
.

Is it compulsory to wear a helmet on a private course?

Helmets are not compulsory. However, we recommend borrowing or buying a helmet to ensure safety during lessons.