1. scope of application

1.1 For business relationships between the Ehrwald Ski School (hereinafter referred to as “Ski School”) and the contractual partner (hereinafter referred to as “Customer”), the following shall apply
exclusively these General Terms and Conditions (GTC) as amended from time to time. The valid version of the GTC is based on the time at which the customer submits the relevant offer.

1.2 The ski school provides services to the customer in the field of skiing and snow sports. This includes, among other things, the provision of skiing, snowboarding and cross-country skiing lessons (within the meaning of § 1 para. 1 T-SSG 1995) and related activities (hereinafter referred to as “courses”). This also includes any childcare services and associated services (e.g. meals for children). These GTC apply to all services provided by the ski school in this context.

1.3 Provisions deviating from these GTC shall only apply if expressly agreed in writing between the ski school and the customer. Conflicting terms and conditions of the customer have no effect on the business relationships listed in point 1.2.

2. Conclusion of contract

2.1 The conclusion of a contract between the ski school and the customer is possible both electronically (via email or online store) and in the business premises of the ski school (conclusion of contract by handing over a payment receipt).

2.2 The submission of a fully completed online form by the customer constitutes a legally binding offer to the ski school to conclude a contract for the services advertised by the ski school. The ski school sends an order confirmation to the customer on the basis of such an offer. A contractual relationship between the ski school and the customer only comes into effect with the transmission of this order confirmation.

2.3. The ski school is not obliged to inform the customer of a rejection of online bookings. If the customer’s offer is not accepted by the ski school
confirmed within 48 hours of receipt, the customer’s offer shall in any case be deemed not to have been accepted.

3. Right of withdrawal

3.1. The customer is entitled to cancel the contract unilaterally and without further obligation, in particular without obligation to pay a fee, under the following conditions in writing (e-mail is sufficient), taking into account the cancellation conditions (cancellation only possible in writing) as follows:
*21 days before arrival/free of charge
*20 days prior to arrival/50 % cancellation fee
*10 days prior to arrival/100 % cancellation fee

3.2. Any changes to bookings must be reported to the ski school office at Kirchplatz 12 BEFORE the start of the course, not to the ski instructor or the Confetti Alm.

3.3. If participation in the booked service is not possible due to illness or accident, the customer can withdraw from the contract from the time the prevention occurs upon presentation of a medical certificate (on the same day by 6 p.m. at the ski school office). The customer has the option of having a credit note issued for the pro rata fee to be reimbursed or of having the pro rata fee refunded to the original payment method.

3.4. In all other cases, the customer is not entitled to withdraw without the express written consent of the ski school and must pay the full fee. This also applies in particular in the event of non-appearance or late appearance on the agreed date.

3.5 The ski school is entitled to withdraw from the contract at any time if the customer participates under the influence of alcohol, drugs or medication, which no longer guarantee safe participation. The same applies if the customer persistently disobeys the instructions of the ski school, the instructors or the supervisors. The customer is not entitled to any claims in the event of such a termination of the contract. In particular, the customer is also obliged to pay the full fee.

4. Prices, payment modalities, service

4.1 All information – in particular price lists of the ski school on the Internet, in brochures, advertisements or other information carriers – are non-binding for the ski school. The ski school reserves the right to make changes at any time.

4.2 All prices are quoted in EURO (€) and are gross, including any statutory value added tax.

4.3 Costs for ski tickets or ski equipment are not included in the course fees. These are to be purchased and brought by the customer at their own expense.

4.4 The ski school’s claim to payment from the customer arises upon conclusion of the contract. Payment of the course fee for early bookings can be made within 14 days of conclusion of the contract by bank transfer to the ski school’s account or in cash on site. However, payment must be received by the ski school before the start of the course. All expenses – in particular bank charges – in connection with the payment of the course booked with the ski school shall be borne exclusively by the customer.

4.5. Default of payment occurs without further notice from the ski school. In the event that the customer is in arrears with a payment, the ski school is entitled to cancel the
statutory default interest and all additional costs and expenses incurred, in particular collection or legal fees, against the customer.

5. Conditions of participation

5.1 The customer must inform the ski school truthfully and comprehensively about his abilities and experience in the respective snow sport booked and must independently provide equipment appropriate to the level of ski snowboard technique and the external conditions. The customer must inform the ski school of any health conditions or impairments.

5.2 Furthermore, the customer undertakes not to participate in the course in the event of feverish infections, contagious diseases or illnesses accompanied by diarrhea and vomiting. In particular, if COVID-19 symptoms occur (fever, dry cough, fatigue, breathing difficulties, etc.), the customer undertakes to refrain from participating in the ski course.

5.3 Before the start of the lesson, the customer must independently arrange for their ski equipment (in particular ski bindings) to be checked by a specialist company.

5.4 The customer must follow the instructions of the ski school, the instructors and the supervisors. Failure to comply with instructions and warnings entitles the ski school to terminate the contract immediately.

6. Limitations of liability

6.1 In connection with the courses offered, the ski school does not guarantee the success of the course participants.

6.2 The ski school is not liable for damages unless the damages are based on intentional or grossly negligent behavior of the ski school itself or a person attributable to it and the behavior causing the damage does not concern the main obligations arising from the concluded contract.

6.3 The ski school assumes no liability for damage caused by the customer to himself or other persons during the performance of the agreed service through no fault of the ski school or caused by them.

6.4 Irrespective of fault, the ski school is not liable for loss of profit, pure financial losses and consequential damages, insofar as these exceed 3 times the service fee.

6.5. The customer is advised that failure to wear a crash helmet in the event of injury may constitute contributory negligence on the part of the customer,
which is why the customer is recommended to wear a helmet and other safety equipment recommended for the booked service (e.g. avalanche transceiver for trips in open terrain) or, in the case of avalanche equipment, to carry it with them. Crash helmets and safety equipment generally reduce the risk of injury.

6.6 It is expressly stated that the practice of snow sports is associated with numerous risks and that there is an increased risk of injury or even death, especially from avalanches, which cannot be completely ruled out, particularly when touring or descending in open terrain.

6.7 The customer acknowledges that a rescue from slopes or in open terrain is often associated with high costs. The customer is therefore advised to take out appropriate insurance, especially as the ski school is not liable for rescue and air rescue costs, unless the ski school or a person attributable to it has caused these rescue and/or air rescue costs through intentional or grossly negligent behavior.

7. Data protection

Further information can be found in the ski school’s privacy policy, which is available on the website under “Privacy policy”.

8. Content of the online offer

The ski school (hereinafter referred to as “author”) assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or non-material damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are generally excluded, provided that there is no demonstrable intentional or grossly negligent fault on the part of the author.

9. Copyright and trademark law

The author endeavors to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, and to use his own graphics, sound documents, video sequences and texts.
created graphics, sound documents, video sequences and texts or to use license-free graphics, sound documents, video sequences and texts. All brands and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not mean that it is not protected by the rights of third parties! The copyright for published objects created by the author himself remains solely with the author of the pages. Reproduction or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.

10. References and links

The author is not responsible for any contents linked or referred to from his pages – unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site from viewing those pages. The author hereby expressly declares that at the time of linking, no illegal content was recognizable on the pages to be linked. The author has no influence whatsoever on the current and future design, content or authorship of the linked pages. Therefore, the author hereby expressly distances himself from all contents of all linked pages that were changed after the link was created. This statement applies to all links and references placed within the author’s own website as well as to third-party entries in guest books, discussion forums and mailing lists set up by the author. For illegal, incorrect or incomplete content and in particular for damages resulting from the use or non-use of information presented in this way, the provider of the page to which reference was made is solely liable, not the one who merely refers to the respective publication via links.

11 Place of jurisdiction, place of performance and choice of law

The place of fulfillment is the central location of the ski school/ski rental. The competent court at the registered office of the central branch of the ski school/ski rental is responsible for disputes. Austrian law shall apply. The contract language is German. Important information for your booking:

– If a group is reduced to less than the minimum number of three children, we reserve the right to shorten the lessons/days or to merge groups.
– Multiple teacher changes are possible due to the flexible organization.
– We charge € 15.00 for each change to the booking (subsequent bookings/rebookings).
– We do not accept any liability for accidents that occur during or before the ski lessons. Accident and liability insurance is the responsibility of the course participants.
– Price refunds due to injury or illness only with a doctor’s certificate. Only unused days (difference) will be refunded.
– Canceled courses due to weather conditions (force majeure) will not be reimbursed. Private courses take place in all weathers. The course ticket is not transferable! Unused course days are forfeited!
– All deliveries and services of the ski school based on online orders via the Internet or other online services are subject to these terms and conditions.
– All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.

Important information for your booking:

– If a group is reduced to less than the minimum number of three children, we reserve the right to shorten the lessons/days or to merge groups.
– Multiple teacher changes are possible due to the flexible organization.
– We charge € 15 for each change to the booking (subsequent bookings/rebookings).
– We do not accept any liability for accidents that occur during or before the ski lessons. Accident and liability insurance is the responsibility of the course participants.
– Price refunds due to injury or illness (only before the course in the ski school office, NOT with the instructors or in the Confetti Alm) only with medical confirmation on the same day – to be presented in the ski school office, Kirchplatz 12. Only unused days (difference amount) will be refunded.
– Canceled courses due to weather conditions (force majeure) will not be reimbursed. The course ticket is not transferable! Private courses take place in all weathers. Unused course days expire!

Child no longer wants to ski after the first few minutes – we offer the following options:
o Does it make sense to change the group?
o The remaining amount is transferred as a credit to a private course.
o Child no longer wants to attend, then we will charge a 25% discount on the booked courses

– All deliveries and services provided by the ski school based on online orders via the Internet or other online services are subject to these terms and conditions.
– All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.